Quality of Care

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Quality of Care

Providing quality services is fundamental to sustainable services and can only be accomplished through continuous problem solving and quality improvement. This section describes approaches and tools that AVSC has developed to improve quality in family planning and reproductive health service delivery.
Quality Improvement
What is quality? || Obstacles to quality services

AVSC's Quality-Improvement Approaches and Tools
Overview || COPE (client-oriented, provider-efficient services) || Facilitative supervision || Whole-site training and inreach

Working Papers on Quality Improvement
Whole-site Training (1998) || Facilitative Supervision (1995) || Quality Management for Family Planning Services (1995) || Inreach (1994) || The Experience with COPE in Africa (1992)

For more information on this topic, see the AVSC publications on service management.

[ || Pregnancy || Informed Choice || Infections and Diseases || Quality of Care || Emerging Issues ]
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